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![Echeveria Agavoides Ebony Seedling 1” Rare Succulent Plant](http://www.truesucculents.com/cdn/shop/products/image_0278ce91-b147-42c8-9e13-20165bfd0032_130x.jpg?v=1581268062)
Echeveria Agavoides Ebony Seedling 1” Rare Succulent Plant
Descripción
Plants ship bare root meaning roots are sparse and will need to be regrown. This listing is for the specimen you see photographed.
All of my succulents have been grown in greenhouse conditions. These plants will require strong bright light and water every two weeks, allowing plants to dry thoroughly between waterings to maintain vibrant coloration. If you have any questions about care feel free to contact me.
IMPORTANT: Before ordering please understand that due to a lack of light and water during shipping, plants lose coloration or shrink due to dehydration. This is out of my control. Additionally, if you live in an area with temperatures below freezing (32 degrees) you should add a heat pack to your order since I’m not responsible for damages caused by extreme temperatures. Thank you for understanding.
Política de reembolso
At True Succulents, we prioritize the health and quality of our plants. While we generally do not issue refunds or accept returns, we understand that issues can arise. Therefore, we handle each case individually to ensure fair resolution.
Eligibility for Refunds or Credits
Refunds or credits may be considered under the following circumstances:
- Plants arrive rotten, infested with pests, or damaged due to our packaging (excluding damage caused by the delivery company).
- Issues related to plant quality must be reported within 72 hours of delivery.
Refunds or credits will not be issued after this 72-hour window. If a return is allowed, customers are responsible for purchasing return shipping.
Plant Health and Inspection
Before leaving our greenhouse, all plants are thoroughly inspected for health and disease. However, we cannot control how plants are cared for once they leave our facilities.
Shipping and Delivery Issues
For any plants lost or damaged during transit by USPS or UPS, orders are insured for $100. We are here to assist you in filing and processing insurance claims, but please note that refunds will not be issued directly from our store but from the UPS and USPS. We are not responsible for damage or loss caused by delivery companies. The insurance claim process with USPS or UPS can take several weeks, we appreciate your patience during this period.
Non-Refundable Issues
We will not issue refunds or credits for the following:
- Minor etiolation
- Minor leaf damage or loss
- Minor differences or loss of color
- Cluster separation
- Orders lost by UPS or USPS after departure from our greenhouse
- Orders delivered to the wrong address due to customer error
- Issues or delays caused by transshipping or third-party shipping forwarders. If you choose to forward your order out of the country, you assume all risks, including customs delays, dead plants, or any other issues related to overseas forwarding. Complaints or refund requests regarding transshipped orders will result in the termination of the customer account.
International Shipping
When shipping to Canada or any country outside the USA the customer assume all responsibility and shipping risk for the package and any import taxes or duties.
Important Notice
Please remember, you are purchasing living things, not regular commodities. If you disagree with our refund policy, please refrain from purchasing plants from our store.